FREQUENTLY ASKED QUESTIONS

How to recover password?


You can recover your password with two options:
a) From the headband at the top of the page
1. Click on the "My account" button located at the top right and select "Login".
2. Click on “Forgot your password?”.
3. Write the email you registered with in the text bar.
4. Click on the “Send password reset link” button.
5. You will receive an email with a link to reset your password.
6. Write the new password in the displayed form and click on the "Change password" button.
b) From the pop-up icon of the online store
1. Place your cursor over the "Register" button located on the right side of the page.
2. Click on “Forgot your password?”.
3. Write the email you registered with in the text bar.
4. Click on the “Send password reset link” button.
5. You will receive an email with a link to reset your password.
6. Write the new password in the displayed form and click on the "Change password" button.